Business Continuity Plan
Salient Partners and Salient Trust Co., LTA have developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Significant business disruptions can vary in their scope and can vary from minimal to severe. In a disruption affecting our firm, business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business. In any business disruption, we plan to continue in business and notify you through our customer emergency number, 1.800.900.4675, to provide information on how you can contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.
Our response to a significant business disruption relies on other organizations and systems; all of our contracts with our service providers assert that they will maintain a business continuity plan and the capacity to execute that plan. They represent to us that that they will advise us of any material changes to their plans that might affect our ability to maintain our business and have presented us with an executive summary of their plans. In the event one of our service providers executes its plan, it represents that it will notify us of such execution and provide us access to services equal to its other customers.
Our service providers represent that they back up our records at remote, out of region sites. They represent that they operate back-up operating facilities in geographically separate areas with the capability to conduct the same volume of business as their primary sites. Our service providers also confirmed the effectiveness of their back-up arrangements to recover from a wide scale disruption by testing on a regular basis.
For more information – If you have questions about our business continuity planning, you can contact us at 713.993.4658.